Communications Skills Courses

  • latest blog post
    INTERPERSONAL COMMUNICATION SKILLS

    Why Attend
    Organizational success depends upon the ability of team
    members to communicate with each other using multiple
    means and channels. Our interactions with others will
    determine how we are being perceived and each of these
    interactions is an opportunity to accomplish our planned
    purpose. Communicating effectively is one of the most
    powerful skills for achieving objectives, be it on a personal or an
    organizational level. This training course will help you develop
    the skills you need to focus on your purpose, profile your
    audience and develop your message with clarity for an ideal
    impact and outcome. The ability to create an environment for
    open discussion and ongoing dialogue is crucial for
    communication success. The communication skills covered in
    this training course will help increase your ability to become
    better in active listening, receive and give effective feedback,
    deal with different and diverse cultures, and manage conflicts in
    order to improve quality of relationships and productivity.
    Target Audience
    Employees, supervisors, managers and others seeking to
    improve their communication skills both on and off the job.
    Target Competencies
    Verbal and non-verbal
    communication
    Influencing others
    Assertiveness
    Active listening
    Building rapport
    Networking and feedback
    Conflict management
    Course Methodology
    This course relies on self-analysis questionnaires so participants
    can find out and realize their preferred method of
    communicating with others. Moreover, case studies, round table
    discussions as well as role plays will be used to make sure the
    contents of the course are clear and ready for implementation.
    Course Objectives
    By the end of the course, participants will be able to:
    Apply the skills necessary for communicating in an effective
    manner
    Demonstrate their ability to communicate across cultures
    Employ techniques for listening actively and empathically
    Manage interpersonal conflict
    Handle feedback and criticism constructively

  • latest blog post
    INTERPERSONAL COMMUNICATION SKILLS

    Why Attend
    Organizational success depends upon the ability of team
    members to communicate with each other using multiple
    means and channels. Our interactions with others will
    determine how we are being perceived and each of these
    interactions is an opportunity to accomplish our planned
    purpose. Communicating effectively is one of the most
    powerful skills for achieving objectives, be it on a personal or an
    organizational level. This training course will help you develop
    the skills you need to focus on your purpose, profile your
    audience and develop your message with clarity for an ideal
    impact and outcome. The ability to create an environment for
    open discussion and ongoing dialogue is crucial for
    communication success. The communication skills covered in
    this training course will help increase your ability to become
    better in active listening, receive and give effective feedback,
    deal with different and diverse cultures, and manage conflicts in
    order to improve quality of relationships and productivity.
    Target Audience
    Employees, supervisors, managers and others seeking to
    improve their communication skills both on and off the job.
    Target Competencies
    Verbal and non-verbal
    communication
    Influencing others
    Assertiveness
    Active listening
    Building rapport
    Networking and feedback
    Conflict management
    Course Methodology
    This course relies on self-analysis questionnaires so participants
    can find out and realize their preferred method of
    communicating with others. Moreover, case studies, round table
    discussions as well as role plays will be used to make sure the
    contents of the course are clear and ready for implementation.
    Course Objectives
    By the end of the course, participants will be able to:
    Apply the skills necessary for communicating in an effective
    manner
    Demonstrate their ability to communicate across cultures
    Employ techniques for listening actively and empathically
    Manage interpersonal conflict
    Handle feedback and criticism constructively

  • latest blog post
    INTERPERSONAL COMMUNICATION SKILLS

    Why Attend
    Organizational success depends upon the ability of team
    members to communicate with each other using multiple
    means and channels. Our interactions with others will
    determine how we are being perceived and each of these
    interactions is an opportunity to accomplish our planned
    purpose. Communicating effectively is one of the most
    powerful skills for achieving objectives, be it on a personal or an
    organizational level. This training course will help you develop
    the skills you need to focus on your purpose, profile your
    audience and develop your message with clarity for an ideal
    impact and outcome. The ability to create an environment for
    open discussion and ongoing dialogue is crucial for
    communication success. The communication skills covered in
    this training course will help increase your ability to become
    better in active listening, receive and give effective feedback,
    deal with different and diverse cultures, and manage conflicts in
    order to improve quality of relationships and productivity.
    Target Audience
    Employees, supervisors, managers and others seeking to
    improve their communication skills both on and off the job.
    Target Competencies
    Verbal and non-verbal
    communication
    Influencing others
    Assertiveness
    Active listening
    Building rapport
    Networking and feedback
    Conflict management
    Course Methodology
    This course relies on self-analysis questionnaires so participants
    can find out and realize their preferred method of
    communicating with others. Moreover, case studies, round table
    discussions as well as role plays will be used to make sure the
    contents of the course are clear and ready for implementation.
    Course Objectives
    By the end of the course, participants will be able to:
    Apply the skills necessary for communicating in an effective
    manner
    Demonstrate their ability to communicate across cultures
    Employ techniques for listening actively and empathically
    Manage interpersonal conflict
    Handle feedback and criticism constructively

  • latest blog post
    ADVANCED COMMUNICATION SKILLS

    Why Attend
    Whether you communicate under pressure, manage challenges
    in interpersonal relationships or look to build lasting rapport,
    your communication style and competence are the
    cornerstones for improving your chances of achieving your
    objectives.
    The aim of this course is to assist you in becoming a more
    effective communicator by learning how to identify people’s
    thinking patterns and preferred learning methods and by
    tailoring your communication accordingly. Getting a better
    understanding of how you communicate with others as well as
    how others communicate with you will result in improved
    business and personal relationships. Moreover, this course will
    help you fine-tune the way you interact with others which can
    be the key to your workplace and overall success .
    Target Audience
    This course is targeted at employees, supervisors, middle
    managers and senior managers seeking to take their
    communication skills to the next level by developing advanced
    communication techniques and strategies.
    Target Competencies
    Verbal and non-verbal
    communication
    Building rapport
    Influencing others
    Inspiring and persuading
    others
    Providing and receiving
    feedback
    Assertiveness
    Course Methodology
    The workshop is designed to be interactive and participatory. It
    includes various pedagogical tools to enable participants to
    function effectively and efficiently in a multilateral environment.
    The course will be built on four pedagogical pillars: concept
    learning ( presentations by the consultant), role playing (group
    exercises), experience sharing (roundtable discussions) and
    exposure to case studies and scenarios.
    Course Objectives
    By the end of the course, participants will be able to:
    Use advanced communication tools and skills to deliver
    various types of messages
    Discover the different personal listening styles and identify
    their own
    Apply meta programs to improve understanding of people
    Describe and harness the power of body language
    Practice and use assertiveness skills in different situations
    Demonstrate the use of the secrets of influence for effective
    communication

  • latest blog post
    ADVANCED COMMUNICATION SKILLS

    Why Attend
    Whether you communicate under pressure, manage challenges
    in interpersonal relationships or look to build lasting rapport,
    your communication style and competence are the
    cornerstones for improving your chances of achieving your
    objectives.
    The aim of this course is to assist you in becoming a more
    effective communicator by learning how to identify people’s
    thinking patterns and preferred learning methods and by
    tailoring your communication accordingly. Getting a better
    understanding of how you communicate with others as well as
    how others communicate with you will result in improved
    business and personal relationships. Moreover, this course will
    help you fine-tune the way you interact with others which can
    be the key to your workplace and overall success .
    Target Audience
    This course is targeted at employees, supervisors, middle
    managers and senior managers seeking to take their
    communication skills to the next level by developing advanced
    communication techniques and strategies.
    Target Competencies
    Verbal and non-verbal
    communication
    Building rapport
    Influencing others
    Inspiring and persuading
    others
    Providing and receiving
    feedback
    Assertiveness
    Course Methodology
    The workshop is designed to be interactive and participatory. It
    includes various pedagogical tools to enable participants to
    function effectively and efficiently in a multilateral environment.
    The course will be built on four pedagogical pillars: concept
    learning ( presentations by the consultant), role playing (group
    exercises), experience sharing (roundtable discussions) and
    exposure to case studies and scenarios.
    Course Objectives
    By the end of the course, participants will be able to:
    Use advanced communication tools and skills to deliver
    various types of messages
    Discover the different personal listening styles and identify
    their own
    Apply meta programs to improve understanding of people
    Describe and harness the power of body language
    Practice and use assertiveness skills in different situations
    Demonstrate the use of the secrets of influence for effective
    communication